Frequently Asked Questions
Helpful details for retail customers, florists, event professionals, and wholesale buyers.
Visit our wholesale login and registration page. Approved wholesale customers should sign in with the email connected to their account. If pricing does not update immediately after approval, log out and sign back in.
Dried florals have moisture removed so they hold their shape without water. Preserved florals are treated to retain more flexibility, color, or texture. Product details identify the preparation used when available.
Do not water them. Keep them indoors, away from direct sunlight, high humidity, refrigeration, and strong airflow. Handle stems gently and follow the care details on the product page.
Natural materials vary. Color, stem length, bloom size, shape, fullness, and texture can differ slightly from bunch to bunch and from screen to screen. These differences are part of working with real botanical products.
Open Product Details on the product page. Available specifications may include how the item is sold, weight, height, stem count, color, preparation, SKU, and product-specific notes.
Available shipping depends on the products in the cart, destination, requested speed, and applicable customer or wholesale rules. The final available methods and charges appear at checkout. See our shipping information for more detail.
Fresh products are assigned to overnight delivery so they spend less time in transit. Fresh items may ship separately from dried or preserved products in the same order.
When an unavailable product offers the notification form, enter your email on that product page. We will notify subscribers when inventory for that requested product is replenished.
Contact us as quickly as possible. We will try to help, but changes or cancellations are not guaranteed once processing, packing, or fulfillment has started.
Eligibility depends on the item and order circumstances. Review the current returns and refund policy before sending anything back, and contact us with your order number if you need assistance.
Use our contact page or email hello@bloomingful.com for retail or wholesale assistance.